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Frequently Asked Questions About Hunter Douglas Window Coverings

470 Franklin Village Drive, Franklin, MA 02038

Provenance® Woven Wood Shades – Alustra® Silhouette® Window Shadings – Parkland® Wood Blinds with PowerView® Motorization

Sally's Alley Is Your Motorization Specialist

Motorized blinds and shades are not only convenient, but they make your rooms more comfortable throughout the day. We will work with you to find the right motorization option that best fits your life style. Select from remote-control or smartphone or tablet operation, or you can integrate into your current home automation system.

View more information on window covering motorization or browse through our most frequently asked questions.

What is the best way to buy window coverings from you?

Sally's Alley recommends that you visit our showroom first. If you haven’t purchased window treatments for a while, you’ll probably be surprised by the variety of products available.

Our large display of blinds and shades let you see, touch, and operate window fashions up close, and our knowledgeable staff will walk you through the choices. Your showroom visit will help you make a better decision about what to buy.

Then a designer will meet with you in your own home to help you finalize your window fashions selections – ensuring that everything you order perfectly complements your home décor and meets your functional needs.

Are your prices competitive?

Yes! Sally's Alley recognizes the need for both competitive pricing and exceptional value. When you look at the combination of quality, service, expertise, and product selection we provide, we believe you’ll find that our prices are competitive.

You will have peace of mind that you’ve selected the most fitting products for your situation, that you've chosen colors and styles that complement your décor, and that your products are measured and installed for optimal performance and beauty.

Do you carry the full line of Hunter Douglas window treatments?

Yes, Sally's Alley offers the full selection of Hunter Douglas window fashions, so you can find exactly what you want for your home. This includes all the newest products, colors, and fabrics that Hunter Douglas occasionally adds to keep up with design trends, color changes, and consumer wishes.

We also carry the Alustra® Collection, an exclusive collection of Hunter Douglas window fashions made in premium fabrics.

Other dealers might not offer the full selection of Hunter Douglas window fashions.

Can you help me select the right window treatments?

Yes! Our knowledgeable staff will walk you through the choices available and ask the right questions, to help you create a personalized and distinctive look that fits your lifestyle, your functional needs, and your budget.

In addition, Sally's Alley can help you select colors, textures, and finishes that complement your interior décor beautifully. Our staff will walk you through the decision-making process, gathering information to help you find the perfect solution.

Why should I buy from you?

Sally's Alley is locally owned and operated, so we know the neighborhood and understand local preferences and design styles. You’ll have peace of mind buying from us because not only are we here today to help you make your selections, but we’ll be here in the future when you’re ready to buy again or if you have any questions or problems.

Our staff is highly trained and experienced, so we know the ins and outs of window fashions design, measuring, and installation – even for challenging specialty windows, such as arches and angle tops. We can also help you with motorized blinds and shades.

Overall, Sally's Alley is committed to providing you with a thoroughly satisfying shopping experience.

Why do you do the measuring for my new window treatments?

With many window fashions, exact (and knowledgeable) measuring and installation are critical, especially for inside-mount situations and with hard, fitted products such as shutters. Measuring done inaccurately can cost you lots of money if window fashions don’t fit correctly.

In addition, many homes have imperfections in window shape or protrusions that an expert installer can address up front to prevent window treatment problems later.

When do I pay for my window treatments?

Typically, we require a 50 percent deposit on all custom-made window treatments at the time you place your order.

When the project is fully installed, the remaining 25 percent is due.

How long does it take to get my new window treatments?

That depends on what products you order. All of our products are custom-made to your exact specifications, and some take longer than others to produce and ship to us.

Once you place your order, Sally's Alley will keep you in the loop every step of the way so you know what to expect about the installation date.


Visit Our Hunter Douglas Gallery Showroom

Hunter Douglas Window Treatments in the Franklin/Milford & Bellingham MA Areas

We are available to answer your additional window treatment questions and look forward to working with you on your next home improvement project.

The professional team from Sally's Alley is your premier source for window coverings, custom drapery, and more. Stop by our Hunter Douglas Gallery in Franklin, MA, to operate dozens of window covering displays, including the latest motorization systems. We serve Medway, Millis, Norfolk, Wrentham, Mendon, Upton, Walpole, Mansfield, and N Attleboro, MA, and surrounding areas.

Please contact us for more information on our commercial or home design services or to make an appointment.


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